Refund Policy of Infusion LLC

At Infusion LLC, we strive to ensure the satisfaction of our customers with every purchase. This Refund Policy outlines the terms and conditions under which refunds will be provided for products or services purchased through our website, infusionllc.net.

Refund Eligibility

Infusion LLC offers refunds under the following circumstances:

  1. Product Defect or Damage: If the product you received is defective or damaged upon arrival, you may be eligible for a refund. Please contact us within [number of days] days of receiving the product and provide photographic evidence of the defect or damage.
  2. Non-Delivery of Product: If you have not received the product within the estimated delivery time frame specified at the time of purchase, please contact us for assistance. We will investigate the issue and provide a refund if the product is deemed undeliverable.

Refund Process

To request a refund, please contact us at contact@infusionllc.net with your order details and the reason for the refund request. Our customer support team will review your request and respond to you in a timely manner.

If your refund request is approved, the refund will be processed using the original payment method used for the purchase. Please allow [number of days] days for the refund to be reflected in your account.

Non-Refundable Items

Certain items are not eligible for refunds, including:

  • Digital products or services that have been accessed or downloaded
  • Products that have been used or altered from their original condition
  • Products damaged due to misuse or mishandling by the customer

Cancellation Policy

Orders may be cancelled within [number of hours/days] of placement, provided that the order has not yet been shipped or fulfilled. To cancel an order, please contact us immediately with your order details.

Contact Us

If you have any questions about our Refund Policy or need assistance with a refund request, please contact us at contact@infusionllc.net. Our customer support team is here to help you and ensure your satisfaction with our products and services.